Rules & FAQs
Everything you want to know is written in the stars!
The Star Rewards program lets you shoot for the stars with the most exciting and robust players club program around! Want to know more about Star Rewards? Here are answers to some of our most frequently asked questions. If you need more information, e-mail us and we’ll promptly reply with an answer.
FAQS
Gain Rewards. Follow Rules
Using your Star Rewards card earns you points that can be redeemed anywhere at Shooting Star. Best of all, you can always see how many points you have in your account and you’re free to use them however and whenever you choose.
Terms and Conditions
- Member’s use of Star Rewards card indicates acceptance of Star Rewards rules.
- Star Rewards membership is free and voluntary.
- All Star Rewards members must be at least 18 years old.
- Valid photo ID is required for membership in Star Rewards and must be presented to complete transactions.
- Star Rewards cards, points and benefits are non-transferable and may not be brokered, bartered or sold and may not be transferred upon deal or as part of a civil or domestic relations matter.
- Star Rewards cards are used to track play and accumulate Star Rewards points only by the person listed on the account.
- Rewards Points are earned for all tracked slots, blackjack and poker.
- Shooting Star is not responsible for points lost due to an improperly inserted card, machine malfunction or failure to present membership card at specified gaming areas.
- Management reserves the right to adjust any points balance resulting from malfunction, operational errors and/or fraud.
- Star Rewards points will remain valid as long as one Rewards point is earned every 12 months. Otherwise, without any use, the entire Star Rewards account balance will expire after 12 months.
- When redeeming Star Rewards points for cash, redemptions begin at a minimum of $10.
- All Star Rewards point earnings are subject to review and verification. All decisions regarding the interpretation of rules, eligibility, etc., for this program lie solely with Shooting Star, whose decisions are final.
- Star Rewards members distributing their cards to others than those registered to the account and/or members purposely leaving their cards in a card reader to accumulate points are subject to membership revocation.
- Spouses cannot share an account.
- Membership in Star Rewards may be revoked or canceled at the discretion of Shooting Star Management without notice. Members must surrender their Star Rewards cards upon request.
- Shooting Star Management reserves the right to cancel or modify this program at any time without prior notice.
- When advancing tiers, offers and benefits may not be available for up to 60 days.